ALISA MANAGEMENT LABORATORY | IT service manager, Vilnius (till May 10, 2018)
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IT service manager, Vilnius (till May 10, 2018)

IT service manager

We are looking for an IT SERVICE MANAGER for our client – IT service company

COMPANY OFFER

  • challenging work that requires constant learning and training;
  • competitive salary;
  • work with professionals;
  • opportunities of personal development and education;
  • career opportunities.

MAJOR RESPONSIBILITIES

  • NOC (network service center) service analysis;
  • analysis of the market and client needs;
  • description or service, standards and supply procedures;
  • creation of the service catalog;
  • service architectural designing;
  • realization of service solutions along with the engineering team;
  • constant improvement and supervision of services;
  • development of the IT services department;
  • the representation of the service center inside the company and for the clients;
  • participation in the audits of the service department;
  • supervision and analysis of the services quality.

POSITION REQUIREMENTS

  • ability to systemize information and clearly arrange tasks for the technical personnel;
  • knowledge of  ITIL standards;
  • knowledge of ISO2000 and experience in the creation of an IT service center would be advantage;
  • excellent knowledge of English, both written and spoken;
  • analytical thinking;
  • ambition and orientation to results;
  • orientation to improvement of regular services.

Please send

Your CV with a reference "IT SERVICE MANAGER" to career@amlaboratory.com till May 10, 2018.

Contact information

Gediminas Liutkus
Telefonas: +370 5 210 7 027
Adresas: Kęstučio g. 47, 08124 Vilnius

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